Return
Return request regarding strains or damage need to be filed within 48 hours of product delivery
Customers should make sure that the products that are returned, should reach our office within 6-8 days from the date the return request is accepted by Fashion N the City.
Customers also need to send an image of the product & a digital copy of the invoice of the product while filing complains
After returning the product either you can take another product or you will get a credit note for future shopping
Discount will not be applicable, In case of replacement of the discount based product
We do not accept return or refund, In case of product is purchased form the offer page
The customer will be able to get a refund only in case of shopping amount is above 1000 Rs.
Cancellation
A customer can cancel the order only within 24 hours of placing the order & not beyond 24 hours
In case customer need to return a product which is not satisfactory, a customer just need to give us a call Or Send whats-App Massage on our customer care helpline between 10:00 AM to 7:00 PM, 6 days a week or drop us a mail on support@fashionnthecity.com
In case of cancellation, the refund might take 2-3 working days to reflect in customer’s account from the date of cancellation
Color and Description Discrepancy
The apparel description on the website contains details and product specifications which are approximate values, closest to reality. While we strive to be accurate in showcasing colors there still may be minor variations because of the light and settings during photography and also the color settings and properties of various monitors. Other details like weight, work details and size may vary slightly as well. Hence the customer should keep in mind the slight variation when placing the order online.